HGlobal’s Direct Hardware Support Service provides a comprehensive troubleshooting and repair solution for Windows devices. This service is custom tailored to provide the security and reliability required for emergency service providers. Our team of hardware experts ensures all Windows devices meet operational requirements for your service. We support rugged and non-rugged devices from a wide range of vendors including Panasonic, Dell, and Microsoft. This support includes industry standard software to ensure security and legislative compliance on all your devices.
Assessment, diagnostics, and repair on devices in our manufacturer authorized repair centre. This service also includes seamless warranty repair management on devices still covered by manufacturer warranty.
Restrict unnecessary web browsing to protect device security, lower excessive data usage and ensure proper device usage.
Device preventative maintenance performed on-site by our hardware specialists will ensure your fleet is always in good working condition.
Continuous monitoring and enforcement of essential device security measures to protect confidential information and maintain legislative requirements.
Leverage remote actions like device freeze, file delete,and device wipe through our advanced security software to retain ultimate control of your fleet.
Panasonic Toughbook authorized repair centre.
Leveraging IT solutions, data analytics and technology to allow first responders and allied health providers to focus on what matters most
– their patients and community