HGlobal’s Mobile Device Management Service (MDM) provides a comprehensive support solution designed specifically for emergency services. Our team ensures that all department-issued iPads, laptops and phones are securely configured, regularly updated, and fully supported 24/7 to meet the demands of emergency service operations. This service ensures operational readiness by providing secure setup, maintenance and ongoing support for all mobile devices.
Sourcing and pre-configuring iPads and laptops with department specific applications, including incident management, patient records, mapping, and reporting tools.
Implementing encryption, remote wipe capabilities, and access controls to ensure compliance with privacy and security standards.
Providing 24/7 technical assistance to minimize downtime and ensure uninterrupted access to vital systems.
Ensuring critical applications are installed, updated, and functioning properly for seamless performance in the field.
Managing device health with proactive monitoring, updates, and repair services to extend longevity and reduce operational costs.
Leveraging data analytics and technology to allow first responders and allied health providers to focus on what matters most – their patients